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FAQ

  • Where are you located?
    Los Angeles, CA.
  • Can I cancel or change my order?
    All sales are final. Please ensure you are selecting the correct size, quantity and that all shipping information is entered correctly to avoid any shipping delays/order cancelations.
  • How long will it take for me to receive my order?
    We aim to ship within 72 hours of receipt of purchase and whenever possible will ship out orders earlier in the shipping window. Why is shipping a little more on your site? Bigger companies have the leeway to offer lower shipping rates since they are generating higher volume of sales. We incur a portion of the shipping costs on the back for each order so we can provide a flat rate that is reasonable.
  • Do you ship internationally?
    Not yet but soon come!
  • How do I return or exchange?
    All sales are final/there are no returns. Refund exceptions will be allowed for quality issues (which we do not foresee because the merch is amazing).
  • Are the shirts available in additional colors?
    Currently no, everything is made on black blanks printed with our company logo in white but as long as you support us, we keep growing. The more we grow, the more options we can provide.
  • I can not wear the shirt due to the logo, but I want to support… got anything more understated?
    Currently we are only offering the full logo mark on our essential T-Shirts and Crop Tops. The dad hat and socks are two categories we have available with the “IWFTDJ” acronym, we will be adding an essential T-Shirt in this style for fall.
  • Can I order in bulk?
    We are a small business with a small staff, we make everything in small batches to ensure we have the manpower to handle your orders and provide the best customer service we can.
  • Why do your shirts cost more than other brands?
    Remember we are the little guy, we make everything in small batches… smaller quantities ordered = more $. To offer you premium quality we use organic cotton blanks for our essential unisex T-Shirt. Premium blanks are generally more expensive than tradition blanks. We use eco friendly packing materials… recycled inner shipping bags for tees, crops & hats and our mailers are 100% compostable non plastic bags.
  • I’m trying to figure out what size I am, how do I know for sure?
    A size chart will be listed for measurements of the essential organic unisex tee, all other styles run pretty true to size/order your normal size. The male model is 6 ft tall and pictured wearing a size (L) in all items he is wearing. Female model is 5’6” tall and a women’s size 4. She is wearing a size (L) in the BLK unisex crew neck sweatshirt (available Fall 2022) and (S) in the unisex athletic short (available Spring 2023).
  • An item I want is out of stock, what can I do?
    Add your email address to our mailing list, turn your post notifications on/follow @IWFTDJ on Instagram to be notified of re-stocks and new items.
  • If I have an issue how do I contact customer service?
    Please email iwftdjinfo@gmail.com with any questions, kudos or concerns. Please allow a 24-48 hours for a response to your inquiry.
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